Round-the-clock emergency roadside recovery services
- 01Location and accessShare the road name, direction or carpark level and access restrictions.
- 02Vehicle symptomDescribe the warning lights, tyre or no-start condition and whether the vehicle can move.
- 03Suitable next stepDiscuss roadside help or an agreed tow destination.
VEHICLE BREAKDOWN SERVICES
Achieve peace of mind knowing that reliable service and assistance are available – 24 hours a day. Support is just a phone call away, whether it’s a flat tyre or an empty tank.
We offer a full range of emergency roadside assistance services as one of the leading car breakdown services company. Our team can assess the situation and discuss roadside assistance or a tow, depending on the fault and location.
Emergency Recovery Service
Most of the time if your car breaks down, you can’t be sure exactly what the problem is. It may be a problem with car batteries that can be fixed with a quick replacement of car batteries, or a flat tyre in Singapore that needs repair of mobile tyres.
These are relatively minor problems that can be addressed on the road right there, and you can move on quickly. We do light work on such things and get you back on the road in no time.
Often, however, you can face problems on the side of a road that can not be solved. We have a 24-hour towing service for those cases that are readily available wherever you need it.
Whether it’s a dead car battery or a deeper issue, you may not be sure, but you don’t have to be. Call us with your precise location and vehicle details so we can advise on availability and an estimated arrival time.
Now, they’re going to analyse the situation, understand what needs to be done, and clearly explain what’s wrong with your car. If you can’t replace the tire, and you can’t start or replace the car battery, they can arrange for you to be towed to the nearest place where you can get support.
All-in-One Service
Over the years, our service has grown into a kind of all-in-one support. Sometimes the situation needs a mechanic, sometimes just a quick jump-start, and occasionally a tow truck has to be dispatched. We let the nearest technician handle it so the wait time stays short.
Each area of the island has its own traffic patterns, and the mechanics know which routes move faster, especially during odd hours.
What matters most is reaching the scene quickly and getting the vehicle into a safe, workable condition. Once that immediate worry is settled, the rest becomes much easier for the driver.
Our team will manage everything from recovery to eventually towing your car if necessary. So we’re here to make all your worries vanish and get you off the burden of such breakdowns.
Also, our emergency roadside assistance programs ensure complete satisfaction when treating your car breakdown so that your vehicle will be completely safe in the hands of our experts and will be ready to hit the roads again in a short time.
Our professionals can manage any vehicle with the know-how. The tow trucks we use are of the highest quality and even the heaviest of vehicles are capable of towing.
Your vehicle’s safety is our primary concern and you can rest assured that during the towing process the vehicle condition and appropriate loading method will be considered. Our vehicles’ service standard is top-notch, ensuring optimum towing reliability.
Fastest Islandwide Assistance
You can depend on us to come to your rescue if you’re on the road and your car breaks down, veers off the road, or just stops running.
If you’re in a carpark and your vehicle won’t start, whether it’s in an open, indoor or underground zone, or a restricted area location, we can still get to your rescue with a special low, tow truck.
We know the interior of Singapore’s roads and traffic levels and you can always trust us to find the fastest route to your destination without compromising the safety of your vehicle. We’re going to bring your car to your destination.
All of this will be available to you with just a call and a very affordable fee.
For outer areas, ask us for a current arrival estimate when you call. We have 24-hour islandwide towing facilities to rely on. If we can’t restore your car to a roadworthy operation, we’re going to tow it to a place of your choice.
Towing Service
Our tow trucks can carry your front wheel, back wheel, or all-wheel drive vehicle to a nearby neighbourhood or any other Singapore destination. If you don’t know where to get your vehicle towed, we can store your vehicle safely in our holding lot until you can pick it up.
Contact our team any time to be reassured your vehicle will be in safe hands.
You won’t have to worry about waiting for an extended time. We would effectively take care of your transport needs and your vehicle’s towing needs. While our duty for service is to tow your car, during all service calls, your safety is also a major consideration.
Battery jump start
To provide a jump-start, our qualified technician will be dispatched. If it is not possible to drive the car safely, towing services are offered. Our qualified technicians are fitted with professional-grade jump start cables plus a high rated Cold Cranking Amps (CCA) battery for starting your vehicle.
After the beginning of the jump start, we will also test your car battery and the car battery charging system.
Please get us to start your car and not do it by yourself casually. It’s because we have the professional equipment and high CCA battery to do the job for you that can protect the car batteries and make sure your car won’t stop the next day due to damaged car batteries or alternators.
When the car starts, there is a strong electrical current stream, we would like to make sure our customers are safe and we don’t want their precious car to experience any harm during an emergency jump start.
Battery Replacement Service
Car battery repair is one of the car breakdown products that we provide and discuss the battery option and its specific warranty terms. Therefore, irrespective of where you are in Singapore, we can discuss availability, suitability and an estimated arrival time before any replacement.
Other emergencies we can assist with
Flat-tyre change & repair
If your car has a flat tyre, our technician will try to remove it in a safe environment and mount a spare tyre (when available). If your car has no spare tyre, or if the spare can not be worked safely, towing service will be offered.
Very often car breakdown occurs due to punctured tyres and can be dangerous if you are driving out on the road. While this happens often, it is very frustrating to change it on your own especially if you don’t have the right tools and equipment.
However, not to worry because we can replace or patch your tyre within minutes also at a very reasonable price.
Furthermore, our tyre patching is of high quality and durability which will ensure safety throughout the rest of your car tyre’s lifespan. So, contact us wherever you are in Singapore if you need our car breakdown services are here for you at your convenience.
Lock-out service
If your keys are stuck inside your car, our 24-hour support team will try to help you get back on the road. Our support team can discuss available assistance at your request in an attempt to gain access to your vehicle to retrieve your keys.
You are, however, solely responsible for any loss or damage that may result from this attempt to enter. Photo identification will be required at the scene to provide added security for the vehicle owner.
If your vehicle connection is insufficient, the entrance to the designated service center will be towed. This tow is going to be at your own expense. The service does not include the costs of components, labor and/or repair.
Choosing the right roadside help
A breakdown call goes more smoothly when you can describe the symptom before deciding on a tow. Tell us whether the engine turns over, whether any warning lights appeared, whether a tyre is flat, and whether the vehicle can be moved safely.
A failed start in a sheltered carpark may call for a battery check; a vehicle that has lost power in traffic needs a different response. The location matters just as much as the fault. Share the road name, direction of travel, nearest exit or carpark level, and any access restrictions.
We can then discuss what help may be suitable and what details the attending team will need.
If you are stopped on an expressway or in a road tunnel, safety comes before a private roadside diagnosis. LTA’s expressway and tunnel breakdown guidance explains the EMAS recovery process and asks motorists to call LTA at 1800-2255-582 for assistance.
Follow the instructions of the authorities on site; they may move the vehicle to a designated carpark before you arrange onward transport. Do not try to repair a vehicle beside fast-moving traffic.
If a collision caused the stop, read our accident towing and vehicle recovery guide and check with your insurer before accepting a tow destination.
When a repair is not the right next step
A jump start can get some vehicles moving, but it does not identify every charging or electrical problem. Our battery replacement and jump-start service page explains what information to provide about a no-start condition.
For a puncture, the position and extent of damage affect whether a tyre can be assessed for repair; see tyre repair and replacement. If the vehicle cannot be driven safely, arrange car towing to a suitable workshop rather than repeatedly attempting to restart it or continuing on a damaged tyre.
Access also changes the plan. A car in a basement or multi-storey structure may require a different approach from a vehicle on an open road. Note the height restriction, floor, ramp width and whether the wheels roll freely before calling; our carpark towing guidance explains why these details help.
Ask for the proposed destination and likely scope of work before dispatch, and keep your vehicle and personal belongings secure while waiting. If you are unsure what is wrong, describe what happened rather than guessing at the fault.
Frequently Asked Questions
What roadside assistance services does Express Towing offer? | We discuss battery jump-starts, tyre assistance, lockout support and towing according to the vehicle’s condition and location. |
How quickly can Express Towing respond to a breakdown? | Tell us your exact location, vehicle type and symptoms. We can then advise on current availability and an estimated arrival time rather than promising a fixed response. |
Can Express Towing help if I am locked out of my car? | We can discuss available lockout assistance. We may need proof that you are authorised to access the vehicle, and the method depends on its condition. |
Does Express Towing assist vehicles in carparks? | We can assess vehicles in open, indoor and underground carparks. Access and equipment suitability depend on the height limit, route and vehicle condition. |
What happens if my car cannot be fixed on the roadside? | If it cannot be driven safely, we can discuss towing it to an agreed workshop or other suitable receiving location. |